Zendesk Chat WebSDK and Chat Conversation APIs

API Metadata

Provider	Zendesk
Status	sunset
Deprecated announced	2025-04-30
End-of-life date	2025-04-30 0
Sources	Changelog: Zendesk News Roundup for May 2025

From April 30, 2025, Zendesk no longer supports new integrations for Chat WebSDK and Chat Conversation APIs (CCAPIs).

This limits external bot integrations with Zendesk Chat. Existing integrations will continue to function without changes.